Services

All Apple products are serviced and repaired by skilled and Apple-trained technicians and genuine Apple parts are always used
iPhone
iPad
Mac
AppleWatch
AirPods
AppleTV

Actions should be taken by customer in advance

Before you send your device for repair or replacement please follow these steps, and if your device won’t startup finish as many as you can.

  • Check warranty.
  • Backup your iOS device.
  • Erase you iOS device for your privacy and security.
  • Remove your device from your Apple ID device list.
  • Remove SIM card from iPhone or iPad if available.
  • Remove any protective cases.

Software

1- Software Restoration

 
Device performance is highly affected by some software getting corrupted or inappropriate software installation.
 
Diagnostics can detect such problems and restoring software will solve them.
This is a paid service by Apple Authorized Service Providers.
 
At 365 Solutions all the Technicians are Apple Certified and trained to perform these diagnostics and help our customers to restore software and refresh their Apple device to perform as it should be.

2- Software Re-installation

 
Software re-installation is performed when a genuine software is not installed correctly or some problems appeared while customer was trying to upgrade some software or operating system. 
 
Our service team can help the customer to re-install software to insure that everything will be re-installed correctly.
 
At 365 Solutions all the Technicians are Apple Certified and trained to perform these re-installations and help our customers to  refresh their Apple device to perform as it should be.

3- Software Upgrade

 
We are ready to help you update your Apple device to latest version of MacOS, or iOS.

Hardware

1- Diagnosis

 
365 Solutions provide diagnosis for all devices coming in for repair.
If your device is out of warranty, you have the choice to get diagnosis done and obtain the diagnosis report which you can use later on when you decide to go ahead with the repairs.
All the diagnosis tools are provided and approved by Apple to provide you with a standard diagnosis report.

2- Genuine Apple Parts

 
As an Apple Authorised Service Provider we only use Apple genuine spare parts.